Politique de remboursement

We are committed to ensuring your complete satisfaction with every purchase. To maintain the highest standards of service and product integrity, we have established a refined return process designed for your convenience and peace of mind.

Eligibility for Returns

To qualify for a return, please ensure that your item meets the following criteria:

• The product must be unused and in the exact same condition as when you received it.
• The item must be retained in its original packaging, including all tags, accessories, and documentation.

Timeframe for Requests

We invite you to initiate a return request within 30 days from the date of delivery. Requests made after this period may unfortunately not be accommodated, as we strive to keep our inventory fresh and current for all clients.

How to Initiate a Return

To begin the return process, please send an email to oars.sorties-6z@icloud.com. In your message, kindly include your order number and a brief description of the item you wish to return. Please note: You must email us to obtain the specific return address and further instructions. This ensures that your package is directed to the correct facility for efficient processing.

Refund Processing

Once we receive your returned item and verify its condition, we will proceed with your refund. Please allow 7-14 business days for the refund to be fully processed and reflected in your original method of payment. The timing may vary slightly depending on your financial institution.

If you have any questions or require assistance, our dedicated support team is at your disposal via the contact email provided above. We appreciate your trust in our brand and look forward to serving you with excellence.